Frequently Asked Questions

Getting medical cannabis can be confusing. Let us shine light on the subject.

Is there a minimum age to access medical cannabis?

We provide telemedicine clinics to Canadian residents 19 years of age and older. If you are younger than 19, please contact us to learn more about your eligibility for medical cannabis.

Do I have to be a resident of Ontario to use your clinic?

We are now serving all residents of Canada with our telemedicine clinics. We still have in-person clinics available at all of our locations, but now offer the ability for patients to attend telemedicine appointments remotely with their own compatible computer or tablet in the comfort of their own home or office. Call to learn more about scheduling a remote telemedicine appointment!

Where do I get a medical cannabis license? Where do I get medical cannabis?

You can receive a prescription from your primary care physician, or through our telemedicine clinic. With your prescription, you can order medical cannabis from a licensed producer online. Click here to learn more about this process.

Are you a dispensary?

Not at this time. We are currently a retailer of medical cannabis accessories and a telemedicine clinic. We are currently working through a legal process with Health Canada to become a licensed medical cannabis dispensary to provide a one-stop-shop experience.

If I don’t have a medical cannabis license, can I still come to your store?

Absolutely! We are always open to the public. Even if all you have is a question about medical cannabis, our doors are always open.

Where can I get more information about medical cannabis?

We are a great resource to access, but if you want a good online article, click here. Although these are US stats, it provides great info on cannabis and the industry!

What is cannabinoid?

Cannabinoid is any of a group of closely related compounds that include cannabinol and the active constituents of cannabis.

What are some symptoms and conditions that medical cannabis can be used to treat?

There are numerous symptoms and conditions that medical cannabis can treat, but some of the more well known symptoms/conditions include: chronic pain, multiple sclerosis, seizure disorders, inflammatory bowel disease, fibromyalgia, glaucoma, arthritis and anxiety/depression.

How long does a prescription last?

The initial prescription is for up to three (3) months. After three months, you are required to schedule another telemedicine appointment for review with doctor. Prescriptions thereafter will last for a maximum of one year.

What is the cost?

Initial fee is $200. A three-month checkup is $100. Annual renewals are $200.

What is compassionate pricing?

Our Licensed Producer exclusively offers compassionate pricing to those in financial need. A thorough review of tax assessments is mandatory to be eligible.

Cannabis Supply Co. in your Community

Conveniently located to serve you better, visit us at one of our 10 locations